Amazon Order Management: How to Keep Tabs on Every Order

December 27, 2022

In this article, we'll explore how to keep tabs on every order no matter where it is in the pipeline and how to streamline operations before, during, and after peak shopping season.

Are you ready for Black Friday, Cyber Monday, and all the other shopping days in between? If so, you’ll want to check your Amazon order management processes. In this article, we’ll explore how to keep tabs on every order no matter where it is in the pipeline and how to streamline operations before, during, and after peak shopping season.

Now is the time to ensure your processes are primed for success. Look at these best practices for Amazon order management to manage orders efficiently and save time during peak season.

They include everything from trigger alerts to barcode scanning software that will help you keep track of orders throughout the year—and not just during November and December.

What is Amazon Order Management?

Amazon order management is the system you use to manage the flow of products from Amazon’s warehouses to your customer's doorsteps. The person in charge of Amazon order management is the order fulfillment manager.

The order fulfillment manager is responsible for tracking products, shipping products, and making sure that the product arrives on time (or earlier). An order management system helps you keep track of your inventory by letting you see what products are in stock and how they move from the warehouse to the customers' homes.

Track Every Order with Amazon Order Tracking Software

One of the most critical steps in effective order management is tracking every order at every stage. If you can do this, you’ll be able to know precisely what orders to prioritize based on where they are in the pipeline and make better decisions about when to reach out to customers. 

A few order-tracking solutions for sales orders will make this process more manageable. The first is an order tracking spreadsheet. It’s a tried-and-true solution that’s been around for decades. The problem with it is that it’s not automated and doesn’t scale well.

With hundreds of orders coming in at once during the holiday season, you won’t have time to update spreadsheets manually. Another option is to use order tracking software like Sellr.

With it, you’ll easily track every single order as it moves through your sales funnel. Not only that, but you’ll also be able to communicate with customers from the same dashboard.

Automate Repetitive Tasks with Timers

One of the best ways to save time during the holiday rush is to use timers to automate routine tasks. For example, a timer can help you gauge how long it takes to respond to customer emails. On average, you should be able to respond to customer emails within 24 hours.

If you’re falling behind, a timer will help you stay on track. Another way to use timers to save time and boost your Amazon order management is to set them for inventory management and order processing.

For example, set a timer for one week if you want to update your products’ inventory regularly. Set a timer for one hour to ensure you’re processing orders regularly.

Streamline Inventory Management and Order Processing

A few ways you can streamline these processes include automating your inventory adjustments. If you’re using inventory management software, you can set it up to automatically update your website.

That way, you don’t have to do everything manually. Another way to streamline inventory management is by setting limits for the number of items sold. That way, you can ensure you don’t run out of inventory too soon.

Streamlining order processing is essential, especially during the holidays. You don’t want your workers to fall behind because they spend too much time entering data into spreadsheets or manually checking inventory.

With workflow automation software, you can set up processes for every task your team performs and assign them to specific employees. That way, everyone knows what to do, and your order management will be much more efficient. 

The Benefits Of Amazon Order Management

When you manage your Amazon orders efficiently, there are a few things you can expect to see happen. First, you’ll be able to respond to customer inquiries quickly. That’s because you’ll easily see which orders need to be addressed and when they were placed.

You’ll also be able to provide accurate timeframes for shipping and create accurate shipping estimates. That way, customers will know precisely when they can expect their orders. Next, you’ll be able to forecast your sales accurately and maximize profit. 

That’s because you’ll be able to use your sales data and know exactly how many products to order. You’ll also be able to make intelligent adjustments to your pricing, like ending a promotion when you reach a certain number of sales.

Why Is Amazon Order Management Important?

Amazon order management is crucial to any eCommerce business that uses Fulfillment by Amazon (FBA). This is because you need a way to manage the flow of products from the Amazon warehouses to your customer's doorsteps.

A recent survey shows that 74% of online retailers use fulfillment services. With a proper order management system, you can track your inventory and ensure that customers receive the ordered products. Without this, this can lead to dissatisfied customers, revenue loss, and brand damage.

Warehouse Management System

This is the software you use to track the flow of products from the warehouse to your customer's doorsteps. It can help you manage your inventory and inventory levels, forecast sales, and track your sales and customers.

You can also use it to notify your customers about their order status. Examples of warehouse management systems include Salesforce, SAP Hybris, WMS (Warehouse Management System), and cloud-based solutions like Amazon Order Management.

Amazon Marketing Order Management

Marketing order management (MOM) is a type of order management that helps you with the marketing side of your business. It allows you to manage your customers and leads, track email marketing campaigns, and create automatic workflows. 

You can use marketing order management to notify customers about their order status. It can also help you stay organized by creating task lists and managing emails. The tool can also help you track your team’s activities and lead times.

Eminent Ecom Monitors Your Market and Issues Real-Time Alerts

Another great way to boost your Amazon order management is by partnering with marketplace management software like Eminent Ecom. The best part is that you don’t need to wait until the holidays to benefit from these features.

There are a few alerts you can receive year-round that will make managing your Amazon orders easier. One is a pricing alert. This will let you know if a competitor has lowered their price, and you will need to respond as appropriate.

Another is a demand forecast alert. This will let you know how many units you need to order to hit your sales goals. Last but not least, there’s a market basket analysis alert. This will let you know if a product is selling well and if you need to stock it.

How Eminent Ecom's Automated Amazon Order Management Will Help You Boost Your Company

Not only will Eminent Ecom help you track every order and respond to customer inquiries more quickly, but it also comes with many other features that will boost your Amazon order management. 

We have a product recommendation engine that will suggest new products to add to your inventory based on your best-selling ones. But that’s not all. We also have a built-in barcode scanner to import orders into your Amazon account.

With it, you won’t have to worry about entering orders manually. You can also use it to track sales and inventory levels on your website.

Eminent Ecom's Commitment to its Clients

Eminent Ecom is a team of experts who have gained many clients' trust by providing outstanding services. We have a proven track record of helping clients achieve higher sales and better ROI with our outstanding services. With Eminent Ecom's Automated Amazon Private Label management, clients can expect the following benefits:

  • Higher ROI
  • More sales
  • Increased visibility for your products
  • Expert knowledge of Amazon's rules and regulations
  • Dedication to client satisfaction
  • Quick response times

Eminent Ecom is constantly looking for ways to improve its services. If you’re ready to take your E-com business to the next level, contact us today! 

If you have decided to grow your money into the world of e-commerce, Let Us Build Your Amazon Business now!

Wrapping Up

When it comes to Amazon order management, you can do a few things to make the process easier.

First, you can create a schedule for your team so everyone knows their responsibilities. Next, you can use timers to automate repetitive tasks so that they take less time. Lastly, you can ensure everything gets noticed by streamlining your inventory and order management.

With these tips, you can ensure your team is prepared for the holiday rush. No matter how many orders come in, you’ll be able to respond quickly and profit from these tips year-round.